Privacy Policy

Your privacy is our priority. Learn how we protect your information.

1. Overview

At Udyamsales, operated by Krishna Singh, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

• Account Information: Name, email address, phone number, date of birth
• Billing Information: Billing address, payment method details
• Shipping Information: Delivery addresses, recipient details
• Profile Information: Profile picture, preferences, wishlist items

Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent, click patterns
• Location Data: General geographic location (city/state level)
• Cookies: Session data, preferences, authentication tokens

3. How We Use Your Information

• Order Processing: Fulfilling orders, processing payments, arranging delivery
• Account Management: Creating and maintaining your account
• Customer Support: Responding to inquiries and resolving issues
• Communication: Sending order updates, promotional offers, and important notices
• Personalization: Customizing your shopping experience and recommendations
• Analytics: Understanding user behavior to improve our services
• Security: Detecting and preventing fraud, abuse, and security threats

4. Information Sharing

We share information with:

• Service Providers: Payment processors, shipping companies, cloud hosting services
• Business Partners: Trusted partners who help us operate our platform
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In case of merger, acquisition, or sale of assets

We do NOT share your personal information for third-party marketing without consent.

5. Data Security

• Encryption: All sensitive data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Regular security assessments and vulnerability testing
• Secure Infrastructure: Industry-standard security protocols and monitoring

6. Cookies & Tracking

• Essential Cookies: Required for basic site functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality.

7. Your Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us. We will respond to your request within 30 days.

8. Data Retention

• Account Information: Retained while your account is active
• Transaction Data: Retained for 7 years for legal and tax purposes
• Marketing Data: Retained until you opt-out or for 3 years of inactivity
• Support Communications: Retained for 2 years for quality assurance

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website, sending an email notification, or displaying a prominent notice on our platform.

11. Contact Us