Refund & Cancellation Policy

Your satisfaction is our priority. Learn about our flexible return and refund process.

1. Policy Overview

At Udyamsales, operated by Krishna Singh, we are committed to ensuring your complete satisfaction with every purchase. Our refund and cancellation policy is designed to be fair, transparent, and customer-friendly.

2. Order Cancellation

You can cancel your order at any time before it has been shipped from our warehouse.

• Before Shipment: 100% refund, no questions asked
• After Shipment: Order cannot be cancelled, but you can return after delivery
• Custom/Personalized Items: Cannot be cancelled once production starts
• Digital Products: Cannot be cancelled once downloaded/accessed

3. Return Policy

We accept returns for most items within 7 days of delivery, provided they meet our return conditions.

Return Eligibility

• Item must be in original condition and packaging
• All tags and labels must be intact
• Item should be unused and unworn
• Original invoice/receipt must be included
• Unboxing video without any cuts is required to process return/exchange requests
• Return initiated within 7 days of delivery

4. Refund Process

• Original Payment Method: Refund to the card/account used for purchase
• Udyamsales Wallet: Instant credit to your account wallet
• Bank Transfer: Direct transfer to your bank account (for COD orders)
• Store Credit: Credit for future purchases (with 5% bonus)

5. Refund Timelines

6. Damaged/Defective Items

If you receive a damaged or defective item, we'll make it right immediately.

• Full Refund: 100% refund including shipping costs
• Free Replacement: New item shipped at no cost
• Partial Refund: Keep the item with a discount (if minor defect)
• Store Credit: Credit with bonus amount for inconvenience

7. Exchange Policy

We offer exchanges for size, color, or model variations of the same product.

8. Shipping Costs

9. Contact Support