Terms & Conditions

Please read these terms carefully before using our services

1. Acceptance of Terms

By accessing and using the Udyamsales website and services, operated by Krishna Singh, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Our Services

Udyamsales provides an online marketplace platform that allows users to browse, purchase, and sell products. Our services include:

• Product catalog browsing and search functionality
• Secure online payment processing
• Order management and tracking
• Customer support services
• User account management
• Wishlist and cart functionality

3. User Accounts

To access certain features of our platform, you must create an account. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the security of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

Account Requirements

• You must be at least 18 years old to create an account
• One account per person is allowed
• Business accounts require valid business documentation
• All information provided must be truthful and accurate

4. Orders & Payments

Order Process

• All orders are subject to acceptance and availability
• We reserve the right to refuse or cancel orders at our discretion
• Prices are subject to change without notice
• Order confirmation does not guarantee product availability

Payment Terms

• Payment must be made at the time of order placement
• We accept major credit cards, debit cards, and digital wallets
• Cash on Delivery (COD) is available for eligible orders
• All payments are processed securely through encrypted channels

5. Shipping & Delivery

• Standard delivery: 3-7 business days
• Express delivery: 1-3 business days (additional charges apply)
• Free shipping on orders above ₹500
• Delivery times may vary based on location and product availability

6. Returns & Refunds

• 7-day return window from delivery date
• Items must be in original condition and packaging
• Return shipping costs may apply
• Some items are non-returnable (perishables, personalized items)
• Refunds are processed within 5-7 business days

7. Prohibited Uses

• Violating any applicable laws or regulations
• Infringing on intellectual property rights
• Transmitting harmful or malicious code
• Attempting to gain unauthorized access to our systems
• Creating fake accounts or providing false information
• Engaging in fraudulent activities

8. Intellectual Property

All content on our platform is protected by intellectual property laws, including the Udyamsales logo, trademarks, website design, and software.

9. Limitation of Liability

• Udyamsales shall not be liable for any indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific product or service
• We are not responsible for third-party content or services
• Force majeure events are excluded from our liability

10. Termination

Either party may terminate this agreement. You may close your account at any time. We may suspend or terminate accounts for violations.

11. Contact Information