1. Overview
At UdyamSales, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Our Commitment:
We will never sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent.
2. Information We Collect
Personal Information
- Account Information: Name, email address, phone number, date of birth
- Billing Information: Billing address, payment method details
- Shipping Information: Delivery addresses, recipient details
- Profile Information: Profile picture, preferences, wishlist items
Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- Location Data: General geographic location (city/state level)
- Cookies: Session data, preferences, authentication tokens
Information from Third Parties
- Social media login information (if you choose to connect accounts)
- Payment processor information for transaction processing
- Shipping partner information for delivery tracking
3. How We Use Your Information
Primary Uses
- Order Processing: Fulfilling orders, processing payments, arranging delivery
- Account Management: Creating and maintaining your account
- Customer Support: Responding to inquiries and resolving issues
- Communication: Sending order updates, promotional offers, and important notices
Secondary Uses
- Personalization: Customizing your shopping experience and recommendations
- Analytics: Understanding user behavior to improve our services
- Marketing: Sending relevant offers and product recommendations
- Security: Detecting and preventing fraud, abuse, and security threats
4. Information Sharing
We Share Information With:
- Service Providers: Payment processors, shipping companies, cloud hosting services
- Business Partners: Trusted partners who help us operate our platform
- Legal Requirements: When required by law, court order, or government request
- Business Transfers: In case of merger, acquisition, or sale of assets
We Do NOT Share:
- Your personal information for third-party marketing without consent
- Payment card details (these are handled securely by payment processors)
- Private communications or personal messages
- Individual browsing history with advertisers
5. Data Security
Security Measures
- Encryption: All sensitive data is encrypted in transit and at rest
- Access Controls: Strict access controls and authentication requirements
- Regular Audits: Regular security assessments and vulnerability testing
- Secure Infrastructure: Industry-standard security protocols and monitoring
Your Role in Security:
Please use strong passwords, keep your login credentials confidential, and log out of shared devices to help protect your account.
6. Cookies & Tracking
Types of Cookies We Use
- Essential Cookies: Required for basic site functionality
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements
Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality.
7. Your Rights
You Have the Right To:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request limitation of processing in certain circumstances
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact section. We will respond to your request within 30 days.
8. Data Retention
Retention Periods
- Account Information: Retained while your account is active
- Transaction Data: Retained for 7 years for legal and tax purposes
- Marketing Data: Retained until you opt-out or for 3 years of inactivity
- Support Communications: Retained for 2 years for quality assurance
When data is no longer needed, we securely delete or anonymize it according to our data retention schedule.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our platform
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
Last Updated: December 1, 2025
This privacy policy is effective immediately and supersedes all previous versions.
